Frequently Asked Questions

We Have The Answers To Your Questions

Q; What is acrylic and why is it the best choice?

A: Acrylic resin is the basic compound we use to create our custom bathroom walls, tubs and shower bases. Non-porous and impact resistant, our acrylic liners are guaranteed not to ship, crack or stain!

Q. How are you able to match my old bathtub?

A. We thermoform an exact duplicate of your bathtub from our inventory of over 1000 bathtub liner molds to ensure we create a watertight fit.

Q. Do I have to remove tiles?

A. No! As long as tiles are secure with no water damage, our Toledo New Bath Elite wall system can be installed directly over your existing tile, cultured marble, or corian.

Q. Why shouldn't I just replace my steel or cast iron bathtub?

A. Replacements can be time consuming, and an inconvenience if you have only one bathroom in your home. With risks of disturbing your plumbing, tile and flooring, a replacement tub can take up to 6 days to install.

Q.I have a bathtub, but I want a shower. Do I have to do a full remodel?

A. No! We can replace your existing bathtub with an extra large shower without the hassle of a full remodel. See our other Senior Conversion options.

Q. Why not re-glaze or repaint my old bathtub?

A. You could, but repeated applications are needed every one to three years due to cracking, peeling and discoloration. An easier and more cost friendly option, is our acrylic tub that is guaranteed not to chip, crack or stain for life. Read More About Tub Refinishing >>

Q. How is a Toledo New Bath Elite Wall Surround Systems different from "wall kits"?

A. Unlike our acrylic wall systems, which are costume made to fit your existing tub or shower, do-it-yourself wall kits can be difficult to install and keep a water tight seal because of their "one size fits all" method and inexpensive paper-thin material,

Q. Whats the difference between Toledo New Bath Elite 3 piece wall system and 1 piece wall system?

A. Our three piece wall system is custom cut onsite to fit your walls top to bottom. It's also made to extend outside and in front of the tub to create a secure waterproof finish with no seams. The one piece wall system has a tendency to crack in the corners due to natural expansion and contraction. And, if you want to extend your walls from the ceiling to floor, it becomes more than a one piece install. Moldings are required to add additional pieces.

Q. How is the 3 piece wall system waterproof?

A. Toledo New Bath Elite has an exclusive patented sealant called Thermal Expansion Sealant. This allows the three piece wall system to expand and contract as needed with natural temperature and humidity change in your bath area.

A. I just confirmed my bath conversion, how long until I get my new shower? How long does the instillation take?

Q. Our lead times vary, sometimes as short as three weeks, or as long as six. For specific installations, we do provide rush services. Installations of tub and walls take about a day and a half, but if you had any additional requests like safety bars or other shower kits, it may take an additional two to four days.

Q. Who will do the installation? Do they check our plumbing?

A. All instillation are done by New Bath Elite employees who are factory trained, experienced and certified. Although they aren't licensed plumbers, they do have a strong knowledge of bathroom plumbing knowledge, and will inspect your plumbing to ensure there are no hidden leaks or defaults.

Q: Are your installers employees or sub-contractors?

A. All of our installers are employees of Toledo New Bath Elite, with an average of 9 years experience in bathroom installations. On rare projects, we do subcontract licensed plumbers and drywall finishers.

Q. How is Toledo New Bath Elite so much less expensive than competitors?

A. With over 30 years of experience serving the Toledo area, we want to continue giving back by staying local and keeping our prices low. Avoiding sales quotas, national advertising campaigns and large staff overhead- we pass the savings onto you! Check out our two Local Showrooms here.

Q. What if I have a question that is not on this list?

A. Contact / Visit Us and your question will be directed to the appropriate team member.